Sales Partner Program Terms
Last updated: September 4, 2026
These Sales Partner Program Terms (the “Program Terms”) govern your participation in the Leadpocket Sales Partner Program (the “Program”), through which you can refer new customers to Leadpocket (the “Service”) and earn commissions on the subscription revenue they generate. In these Program Terms, “we,” “us,” “our,” and “Leadpocket” mean the operator of the Service, and “you,” “your,” and “Partner” mean the person or entity enrolled in the Program.
By clicking “Join the program,” generating a referral link, or otherwise participating in the Program, you agree to these Program Terms. The Program is part of, and subject to, our Terms of Service and Privacy Policy, which are incorporated here by reference. If there is a conflict between these Program Terms and the Terms of Service with respect to the Program, these Program Terms control for the Program only. Capitalized terms not defined here have the meaning given in the Terms of Service.
1. Eligibility
- You must have a registered Leadpocket account in good standing to enroll. The Program is available to existing account holders who opt in.
- You must be at least 18 years old (or the age of majority where you live) and legally able to enter into a binding contract.
- You are responsible for ensuring that your participation is lawful where you live and does not breach any agreement or policy that applies to you (for example, an employer policy or a platform’s rules).
- We may refuse enrollment, or suspend or terminate any Partner, at our discretion, including where we reasonably suspect fraud, abuse, or a violation of these Program Terms.
2. Referral Links & Attribution
- On enrollment you receive a unique referral link containing your referral code (for example,
leadpocket.io/?ref=yourcode). You may share it through lawful channels. - When someone clicks your referral link, we store a referral cookie in their browser for 60 days. If they create a new Leadpocket account while that cookie is present, the account is attributed to you as a “Referred Customer.”
- Attribution is last-touch and cookie-based. It will not occur if the prospective customer blocks or clears cookies, uses a different browser or device to sign up, signs up after the 60-day window, or was already a registered user. We do not guarantee that any referral will be tracked.
- Each Referred Customer is credited to one Partner. A customer may not be re-attributed to a different Partner once attributed.
- You may not refer yourself, any account you or a related party controls, or any account created primarily to generate commissions. Self-referrals are not eligible and may result in removal from the Program.
3. Commissions
- Rate. You earn a commission of 25% of the Net Subscription Revenue (defined below) that we actually collect from your Referred Customers, unless a different rate is shown in your Partner dashboard.
- Net Subscription Revenue means the recurring subscription amount a Referred Customer pays on an invoice that is successfully settled, excluding taxes, sales tax, VAT or GST, shipping, currency-conversion costs, payment-processor fees, credits, discounts, promotional amounts, refunds, and chargebacks. Commission is calculated on the amount net of tax.
- Recurring & lifetime. Subject to the rules below, you earn commission on each qualifying invoice for the life of the Referred Customer’s subscription — month after month, or year after year — for as long as that subscription remains active.
- Uninterrupted-subscription rule. Commission is tied to the original, uninterrupted subscription that the Referred Customer first pays for. If that subscription is canceled, lapses, or otherwise ends and the customer later starts a new subscription, the new subscription does not earn commission, even though the same customer is involved. Upgrades, downgrades, plan changes, added seats, and billing-interval changes made within the original, continuous subscription continue to earn commission at the applicable rate.
- Free trials and unpaid periods. A Referred Customer’s free trial generates no commission. Commission begins only when an invoice is actually paid.
- When it accrues. Commission accrues when, and only when, the corresponding invoice is successfully paid and the funds are collected. Each invoice generates commission at most once.
4. Refunds, Chargebacks & Adjustments
- Commission is earned only on revenue we actually retain. If an invoice is later refunded, reversed, charged back, or otherwise not retained, the related commission is not payable, and we may deduct (claw back) any commission already credited — or already paid out — for that revenue from your current or future balance.
- If your balance is insufficient to cover a clawback, we may carry the negative amount forward against future commissions or, where permitted by law, request repayment.
- We may correct any error in commission calculation, including reversing amounts credited in error, at any time.
5. Payouts
- Method. Payouts are made by PayPal to the email address you provide in your Partner dashboard. You are responsible for providing and maintaining an accurate, working payout address; we are not responsible for payouts sent to an address you entered incorrectly.
- Minimum. Your available balance must reach at least $50.00 USD before you can request a payout. Available balance excludes any commission already requested or paid out.
- Requests. You request a payout from your dashboard, which batches your then-available commissions into a single request. We review and process approved payouts within a reasonable time, typically a few business days, after which they are marked paid.
- Holds & review. We may hold, delay, reduce, or decline a payout to investigate suspected fraud or abuse, to account for pending refunds or chargebacks, to comply with law, or to resolve a dispute. Declined commissions are returned to your available balance unless they were declined for ineligibility (such as fraud or a clawback).
- Currency. Commissions are calculated and paid in U.S. dollars unless we state otherwise. Where an underlying invoice is in another currency, we may convert using a commercially reasonable rate.
- Dormant balances. If your account is closed, or if you do not request an available payout for an extended period, we may handle any remaining balance as permitted by applicable law.
6. Taxes
You are solely responsible for determining, reporting, and paying any taxes owed on commissions you receive, and for any tax registrations that apply to you. Commissions are paid gross of any taxes you may owe. You may be required to provide tax information (such as a W-9, W-8, or local equivalent) before we can pay you, and we may withhold or decline payment where required by law or where you do not provide requested information. Nothing in these Program Terms is tax advice.
7. How You May Promote
You agree that, in promoting the Service, you will:
- be truthful and not make false, misleading, or exaggerated claims about the Service, its features, pricing, or results, and not promise outcomes we do not promise;
- clearly and conspicuously disclose your referral relationship wherever you promote the Service, as required by applicable advertising and consumer-protection laws (for example, the U.S. FTC Endorsement Guides and similar rules elsewhere) — for instance, by stating that your link is a referral link and that you may earn a commission;
- comply with all applicable laws, including anti-spam and electronic-messaging laws (such as CAN-SPAM, the TCPA, CASL, and the GDPR/ePrivacy rules), and only contact people who you have a lawful basis to contact;
- respect the rules and terms of any platform, network, marketplace, or app store you use to promote the Service.
8. Prohibited Conduct
You must not, directly or indirectly:
- generate referrals, clicks, sign-ups, or payments through fraud, automation, bots, incentivized or fake accounts, stolen payment methods, or other deceptive means;
- self-refer, or coordinate with customers to obtain commissions on their own purchases (including any cash-back, rebate, or kickback arrangement);
- bid on, register, or use our trademarks, brand names, common misspellings, or confusingly similar terms in paid search, domain names, social handles, or app names, or otherwise pass yourself off as Leadpocket;
- send unsolicited bulk messages (spam), post on prohibited sites, or use coupon, deal, toolbar, adware, cookie-stuffing, typosquatting, or pop-up/pop-under tactics;
- make any representation, warranty, or commitment on our behalf, or imply that you are employed by, partnered with (beyond this Program), or endorsed by Leadpocket beyond being an independent referral partner;
- create content that is unlawful, infringing, defamatory, deceptive, or that associates the Service with hateful, adult, or otherwise objectionable material.
We may withhold or reverse commissions associated with, and remove from the Program any Partner engaged in, prohibited conduct.
9. Trademarks & Brand Use
We grant you a limited, non-exclusive, revocable, non-transferable license to use the Leadpocket name and logo solely to promote the Service in accordance with these Program Terms and any brand guidelines we provide. You acquire no ownership in our intellectual property. You must not modify our marks or use them in a way that is misleading or disparaging. This license ends automatically when your participation ends.
10. Independent Relationship
You participate in the Program as an independent contractor. Nothing in these Program Terms creates an employment, agency, partnership, joint-venture, or franchise relationship. You have no authority to bind us, incur obligations on our behalf, or make representations for us. You are responsible for your own expenses, equipment, and conduct.
11. Privacy & Cookies
The Program uses a referral cookie to attribute sign-ups to you, as described in Section 2. We process personal data relating to the Program in accordance with our Privacy Policy. To protect the privacy of Referred Customers, your dashboard shows only limited, partly masked information about referrals and their status, and does not give you access to their account contents or the personal data they collect through the Service.
12. Changes to the Program
We may change, suspend, or discontinue the Program, or any part of it — including the commission rate, the Net Subscription Revenue definition, eligibility, the payout method or minimum, and these Program Terms — at any time. We will provide notice of material changes through the app, the Partner dashboard, or by email where practicable. Changes apply prospectively: commissions are calculated under the terms in effect when the corresponding invoice is paid. Your continued participation after a change takes effect constitutes acceptance of it.
13. Term & Termination
- You may leave the Program at any time by contacting us or ceasing to use your referral link.
- We may suspend or terminate your participation at any time, with or without cause, and immediately for suspected fraud, abuse, or a violation of these Program Terms or the Terms of Service.
- On termination for cause (including fraud or a material breach), you forfeit any unpaid commissions and any pending payout, and we may reverse commissions tied to the conduct at issue.
- On termination without cause, we will pay any commissions that are validly earned, payable, and above the minimum at the time of termination, subject to the refund, chargeback, and clawback rules above. Referral attribution and any future commission stop upon termination.
- Sections that by their nature should survive termination (including Sections 3–6, 8, and 14–16) survive.
14. Disclaimers
The Program is provided “as is” and “as available,” without warranties of any kind, express or implied. We do not warrant that referral tracking will be uninterrupted or error-free, or that you will earn any particular amount — or any amount — of commission. Any earnings figures or examples are illustrative, not a promise of results.
15. Limitation of Liability
To the maximum extent permitted by law, Leadpocket and its operators will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill, arising out of or relating to the Program. Our total liability for any claim arising out of or relating to the Program is limited to the total commissions actually paid or payable to you under the Program in the three (3) months before the event giving rise to the claim.
16. Governing Law & Disputes
These Program Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-law rules. Any dispute arising out of or relating to the Program will be resolved in the state or federal courts located in Delaware, and you consent to their jurisdiction. This Section does not deprive you of any mandatory consumer protections of the country where you live.
17. General
- Assignment. You may not assign or transfer your Program participation or commissions without our written consent. We may assign these Program Terms.
- Entire agreement. These Program Terms, together with the Terms of Service and Privacy Policy, are the entire agreement between you and us regarding the Program.
- Severability & waiver. If any provision is held unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it.
18. Contact
Questions about the Program or these Program Terms? Email us at support@leadpocket.io.